Refund Policy

Last updated September 20, 2026

Harbor Hours is a digital coaching membership. This policy explains cancellations and refunds. It is also the return policy for the product.

Cancel any time

You can cancel from your Whop membership at any time. Cancellation stops the next renewal. You keep access through the period you already paid for.

First payment, 7-day refund

If this is your first Harbor Hours payment, you may request a full refund within 7 days of the charge, provided you have not attended a live office hours session. Send the request through Whop support chat and include the payment date.

After you use a live session

Once you attend a live office hours session in a paid period, that period is not refundable. Digital coaching time cannot be returned.

Renewals

Renewal charges are not refunded because access for that month is already granted. Cancel before the renewal date if you do not want the next month.

How to request a refund

1. Open Whop support chat for Harbor Hours.
2. Say you want a refund and include the payment date.
3. We review against this policy and process eligible refunds back to the original payment method through Whop.

Chargebacks

Contact us first. Filing a chargeback without asking for a refund may result in immediate loss of access while the dispute is open.

Service interruptions

If a scheduled office hours session is cancelled by us and not rescheduled within 30 days, you may request a refund for that month.